Strategic Customer Success Manager - Italian Speaking

Synthesia is seeking a Strategic Customer Success Manager who speaks Italian to manage enterprise accounts across Europe. In this remote role, you will be responsible for driving customer adoption, retention, and growth by acting as a trusted advisor. Your daily tasks will involve collaborating closely with the Sales team to ensure a smooth onboarding process and educating clients on innovative video content creation. You will engage with various stakeholders, from everyday users to C-suite executives, to demonstrate the return on investment and foster customer loyalty. The position requires strong interpersonal skills and the ability to conduct both business-level and technical discussions. Ideal candidates are energetic, driven, and passionate about customer success. This role is well-suited for individuals looking to advance their careers in a dynamic and rapidly evolving industry.