Customer Service Advisor

This part-time Customer Service Advisor role with Sysco GB is based remotely and focuses on handling a busy flow of incoming phone calls and web chats, placing customer orders, suggesting additional products, resolving complaints and queries, and helping ensure a high level of service. The advert highlights the need to persuade and negotiate with customers while building strong relationships and understanding what they need. It specifically mentions good IT ability and confidence using Excel. It asks for previous experience in customer service or sales-related work, and notes that sales, telesales, or webchat experience would be relevant. No language requirement is stated. The working pattern is evenings from 5pm to 10pm, on any five days out of seven. The role is aimed at people who are confident, customer-focused, good at listening, and able to engage quickly with others. It also suits someone with a positive attitude, ambition to learn, and an interest in developing their career within a supportive contact centre environment.