Sr. Manager, Success Operations

Thumbtack is hiring a Senior Manager for Success Operations to lead strategy, tools, and processes that support frontline teams, experiments, and supply health across the Success organization. The role works closely with teams across the business to improve operating consistency, create clearer metrics, and help the marketplace run effectively for customers and service pros. It involves managing a team of senior operations analysts and reporting to the Director of Success Operations. This position suits someone who is comfortable working with uncertainty, building new processes, and bringing order to complex, fast-moving work in a remote environment.