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Senior Customer Success Manager, International

Tremendous

Remote

Also open in Remote

About the role

Tremendous is seeking a Senior Customer Success Manager to support high-value international clients, primarily in the EMEA and Indian markets, as well as select accounts in other Asian regions. The role involves leading the onboarding process, managing client relationships, and identifying opportunities for account growth. Daily tasks include running recurring meetings, monitoring account health, and coordinating with various internal teams such as Sales and Support to address complex client needs. Candidates should have over four years of experience in Customer Success, Account Management, or a similar field, with a proven track record of managing enterprise-level B2B customers. The position requires strong skills in onboarding and implementation processes. This role is fully remote, allowing for flexibility in work-life balance. It is ideal for individuals who thrive in a low-meeting, high-documentation culture and are comfortable working across different time zones to support clients effectively.

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