Customer Success Manager, Commercial East

Vanta is hiring a remote Customer Success Manager for its Commercial East team to support mid-market customers after the sale. The role focuses on onboarding, implementation, product support, renewals, and spotting expansion opportunities, while also representing customer needs internally. It involves helping customers reach security and compliance goals using Vanta’s platform and related frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and risk management tools. This position suits someone who is customer-focused, comfortable working across a book of business, and able to build product knowledge to help clients achieve strong outcomes.