Customer Success Renewals Representative with German

Veeam Software is seeking a Customer Success Renewals Representative who will work remotely and focus on managing the renewal of customer maintenance contracts within a designated territory. Daily responsibilities include monitoring expiring agreements, providing accurate quotes, and addressing inquiries related to pricing and upselling. The role emphasizes ensuring a positive customer experience and achieving sales targets, particularly in customer retention and revenue growth. Candidates should have at least two years of sales experience and be fluent in both English and German, with a minimum proficiency level of B2. The position requires effective communication skills and the ability to collaborate with customers, partners, and internal teams. Additionally, the representative will utilize a customer relationship management system to record activities. This role is ideal for individuals who are motivated by driving revenue and enhancing customer satisfaction.