Lead Product Manager, Customer Portal

Veriff is seeking a Lead Product Manager for their Customer Portal, a key area designed to enhance the self-service capabilities of their products. In this role, you will be responsible for developing the product strategy and roadmap, ensuring alignment with Veriff's commercial objectives. Daily tasks will involve conducting ongoing customer discovery to identify needs and translating these insights into actionable problem statements and a prioritized roadmap. The position requires strong leadership skills, as you will initially lead through influence and authority while gradually transitioning from an individual contributor to a managerial role. You will need to make informed decisions regarding product priorities, balancing technical feasibility with business urgency. The role is remote, making it suitable for candidates who thrive in a flexible work environment. Ideal applicants should possess a solid background in product management, with a focus on strategy and execution. While specific qualifications are not mentioned, experience in a similar role is likely essential. This position is well-suited for those looking to advance their career in product leadership while maintaining hands-on involvement in product development.