Product Manager, Documentation Systems
RemoteContract
About the role
Versapay is seeking a Product Manager for Documentation Systems to join their remote team as a contractor. In this role, you will be responsible for managing the documentation as a product, which includes the in-product Help for customers and the internal knowledge used by support teams. Your day-to-day tasks will involve overseeing the documentation pipeline, establishing standards, and making critical decisions regarding content accuracy and relevance. You will utilize modern AI tooling to assist in drafting help articles, but your expertise will be essential in ensuring the quality and necessity of the content produced. The position requires strong strategic thinking, customer empathy, and execution skills, as you will collaborate with other product managers focused on the platform and ERP applications. While the advert does not specify required qualifications or experience, it emphasizes the importance of judgment and decision-making in the role. This position is ideal for individuals who thrive in a build environment and are comfortable working with advanced technology in a fully remote setting.
The advert
About Versapay 🚀
Versapay is the platform that rewires AR by removing barriers from collecting and reconciling B2B payments, providing end-to-end cash flow clarity and ensuring businesses can manage working capital on their terms.
By closing the loop for finance teams and their business systems, customers, and payment activity into a single intelligent ecosystem, Versapay transforms money matters into a data-driven advantage. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and processes $300B+ in payments volume annually.
Think you might be the next Veep to join? Read on!!
How you’ll make an impact here – and on your career:
Product management at Versapay is a craft that blends strategic thinking, customer empathy, and strong execution. As Product Manager, Documentation Systems, you will own our documentation as a product: the in-product Help our customers rely on, the implementation and support knowledge our internal teams run on, and the systems that produce both.
This is a build role. Our AI tooling can draft a help article. It cannot tell us whether that article is true, decide whether it should exist, or get an engineer to explain what shipped. You will own the pipeline that produces our documentation, the standards it runs on, and the judgment calls it cannot make.
You will sit on the Product Management team as a peer to the product managers who own our platform and our embedded ERP applications. You will have modern LLM tooling, fully sanctioned and connected to our internal systems, and a mandate to build on it.
How to apply
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