Patient Care Coordinator- Remote

VITAS Healthcare is seeking a Patient Care Coordinator to work remotely as part of an interdisciplinary team. In this role, the coordinator will manage incoming calls, provide information, and direct calls to triage nurses when necessary. Daily tasks include following established scripts and procedures, ensuring accurate documentation, and facilitating communication among various stakeholders, including patients, healthcare staff, and vendors. The position requires two or more years of experience in medical terminology or a call center environment, along with strong communication skills to deliver high-quality customer service. Candidates should be able to work effectively in a fast-paced setting and demonstrate sound judgment in handling inquiries and concerns. The role involves compliance with departmental standards and may include participation in training new hires. This position is suitable for individuals who excel in a dynamic environment and are committed to providing exceptional support to patients and their families.