Virtual Assistant - Product Manager (Consumer Fintech)
Remote
About the role
We Clone You is seeking a Virtual Assistant with a focus on product management to enhance operations for their client in the consumer fintech sector. The role involves managing product initiatives, coordinating improvements for subscription-based financial products, and enhancing the member experience throughout various stages such as onboarding and retention. The successful candidate will identify opportunities to boost product performance and customer retention while supporting the development of the product roadmap based on business objectives and customer insights. Collaboration with cross-functional teams, including Engineering, Legal, and Marketing, is essential for coordinating product development and delivery. Candidates should have approximately 5 to 6 years of relevant experience in product management or a related field, particularly within consumer fintech or subscription-based businesses. A strong understanding of subscription business models and metrics is required, along with a proven track record of optimizing customer experiences and product performance. This remote position is ideal for individuals with a solid background in managing digital products and a passion for continuous improvement.
The advert
We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in product management to join our client's team and take their operations to the next level.
In this role, you will be responsible for performing various tasks, including:
Manage product initiatives and coordinate the delivery of improvements to existing subscription-based financial products;
Improve the member experience across onboarding, activation, engagement, retention, and the member portal;
Translate a deep understanding of subscription and underbanked consumers into product decisions;
Own the member experience, including the continued evolution of our member portal;
Identify opportunities to improve product performance, customer retention, and subscription revenue;
Support product roadmap development and prioritization based on business goals, customer insights, and performance data;
Lead and develop the Product Management team;
Partner closely with Engineering on priorities, tradeoffs, and platform work;
Lead implementation across internal teams and external partners;
Work closely with Product/Project Management, Legal, Customer Service, Billing, Analytics, Remarketing, Sales, and Marketing teams;
Monitor product performance and analyze key metrics to identify opportunities for improvement;
Make compliance-aware product decisions across US and Canadian regulatory requirements;
Drive data-informed decisions through A/B and multivariate testing;
Contribute to product planning, prioritization, and continuous improvement initiatives;
Conduct market and competitive research to identify potential product opportunities;
Requirements
Approximately 5–6 years of relevant professional experience in Product Management or a closely related product role;
Experience managing or owning digital products, ideally within consumer fintech, credit, digital banking, or subscription-based businesses;
Understanding of subscription business models and metrics such as activation, retention, churn, engagement, and recurring revenue;
Demonstrated experience improving existing products and optimizing customer experience and business performance;
Strong understanding of product development processes, prioritization, and roadmap management;
Experience collaborating closely with Engineering and cross-functional teams;
Ability to make data-informed decisions and use product metrics to guide improvements;
Strong communication, organization, and problem-solving skills;
Ability to work independently in a fast-paced, distributed environment;
Benefits
Work from home;
Payment in dollars per working hour (40-hour week);
Starting salary between 8$ - 16$ per hour depending on your experience, with room for raises based on performance;
A workplace that values its people;
Professional development opportunities to grow your career;
Be part of a supportive team that values your input and achievements;
Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
Remember to upload your data in English, please. Including your resume.
How to apply
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