Head of Operations

Whippy is seeking a Head of Operations to oversee all non-sales, product development, and customer service functions within the company. This remote position is available to candidates in the United States or LATAM. The role involves managing revenue operations, including billing and collections through tools like Stripe and HubSpot, as well as handling contracts and vendor management. Initially, the new hire will personally manage these areas, documenting processes and eventually building a team to take over these responsibilities. The ideal candidate should have experience in operations management and be comfortable with systems and automation projects. Strong organizational skills and the ability to streamline processes are essential. This position is well-suited for someone looking to take ownership of operational functions in a growing company and who thrives in a fast-paced environment. The role requires a proactive approach to learning and adapting, as the Head of Operations will be expected to develop the operational framework to function independently over time.