IT Support Specialist I

Y-12 Credit Union is seeking an IT Support Specialist I in Knoxville, TN, to provide essential technology support to employees. Daily tasks will involve troubleshooting hardware and software issues, setting up and maintaining computers, laptops, mobile devices, and printers, as well as managing help desk requests from start to finish. The role requires 1-3 years of experience in technical support or a related IT field. Candidates should be comfortable with various technologies and systems, including Microsoft 365. Strong problem-solving skills and a desire to assist others are essential for success in this position. The job emphasizes the importance of clear communication, as the specialist will need to make technical information accessible to employees. This role is ideal for individuals who enjoy learning about technology and helping others navigate technical challenges. The specific employment type and working arrangement are not mentioned in the advert.