This full-time position at Zilch UK involves supporting the Risk team by analyzing data to manage customers who are behind on payments. The day-to-day work focuses on improving recovery results while ensuring fair treatment across the entire collections process. You will examine performance across early arrears, later-stage collections, external partner activities, and recoveries to identify areas for improvement. The role requires translating these insights into practical recommendations and strategic proposals to enhance overall collections performance. Candidates need strong analytical abilities and proficiency in SQL to succeed in this position. Prior experience in collections or consumer lending is specified as a key requirement for the successful applicant. The advert does not mention any specific language requirements or formal qualifications beyond the stated experience. No details regarding office, hybrid, or remote working arrangements are provided in the text. This opportunity is designed for proactive individuals who are commercially curious and motivated by using data to influence decisions. It suits those eager to help build a robust collections strategy within a rapidly expanding fintech company that has grown to serve millions of customers since its launch.
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