Manager, Renewals

Tines is seeking a Manager for their Renewals team, which is essential for maintaining and enhancing customer relationships through a structured renewal process. In this role, you will lead a team of Renewal Managers, focusing on executing renewals across Tines' diverse customer base. Daily responsibilities include collaborating with various departments such as Customer Success, Sales, and Finance to manage the renewal process, navigate negotiations, and identify potential risks. The ideal candidate should possess strong leadership skills and experience in managing customer relationships, particularly in a technology or SaaS environment. This position requires a commitment to delivering exceptional customer experiences and fostering a culture of growth and integrity. The role is fully remote but candidates must be based in the Eastern Standard Time zone. This opportunity is well-suited for individuals who thrive in a fast-paced environment and are passionate about customer success and relationship management.