Head of Customer Education

Ashby is seeking a Head of Customer Education to lead its Customer Success Management and Education teams. This remote role involves overseeing the Recruiting Operations Consulting, Academy, and Product Enablement functions. The successful candidate will manage day-to-day operations, ensuring that customer engagements provide real value and that insights are integrated into educational content. The position requires close collaboration with individual contributors and early leaders to build a cohesive educational strategy that serves both customers and internal teams. The ideal candidate should possess strong leadership skills and experience in creating impactful educational content and experiences. While specific qualifications are not mentioned, a background in customer education or related fields would be beneficial. The role is designed for someone who can unify diverse teams and enhance the training processes for go-to-market teams. This position is suitable for individuals who thrive in a dynamic environment and are passionate about customer success and education.