Manager, Customer Success - Upmarket

6sense is seeking a Manager for Customer Success in a remote capacity. This role involves leading a team of 7-8 Customer Success Managers who manage a portfolio of Upmarket customers with annual contract values between $100K and $500K, contributing to an annual recurring revenue of approximately $15M-$20M. Daily responsibilities include driving customer retention, ensuring value realization, and maintaining operational excellence within the team. The ideal candidate will possess strong leadership skills, focusing on talent development, accountability, and cross-functional collaboration to help customers achieve their objectives. Experience in managing teams and a proven track record in customer success are essential for this position. The role is suited for individuals who can balance business performance with customer outcomes and who thrive in a dynamic, team-oriented environment. 6sense values curiosity, integrity, and teamwork, making this an excellent opportunity for those looking to make a significant impact in their careers.