Head of Premium Banking Customer Service Division

Ameriabank CJSC is seeking a Head of Premium Banking Customer Service Division in Yerevan. This role involves overseeing the team's service delivery, management processes, and performance metrics. The successful candidate will be responsible for reviewing customer transactions to ensure they align with internal regulations and legal requirements. Strong leadership and analytical skills are essential for this position, as is a thorough understanding of compliance standards. While the advert does not specify the required qualifications or years of experience, candidates should possess relevant expertise in banking or customer service management. Language requirements are not mentioned, but proficiency in Armenian and English is typically advantageous in such roles. The job arrangement details are not provided, but it is likely to be office-based given the nature of the responsibilities. This position is ideal for individuals with a strong background in customer service and a passion for maintaining high standards in banking operations.