Archive is seeking a Director of Customer Growth to manage relationships with key brand partners and drive gross merchandise volume (GMV) outcomes. The role involves engaging with senior stakeholders, including directors and VPs, through various interactions such as quarterly business reviews and executive events. Candidates should possess strong negotiation skills and experience in managing high-stakes commercial discussions, particularly at the enterprise level. The position requires the ability to navigate complex organizational dynamics and anticipate changes within partner companies. Responsibilities include developing renewal strategies, leading expansion conversations, and addressing challenges like missed targets or disputes. This remote role is ideal for individuals who thrive in relationship-driven environments and are passionate about influencing consumer behavior in the growing secondhand market. The successful candidate will play a crucial role in shaping the growth strategy for Archive's largest accounts.
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