Technical Solutions Consultant - Americas

Ashby is seeking a Technical Solutions Consultant to join their Professional Services team, which is part of the Customer Success organization. In this remote role, the consultant will focus on providing technical support to customers, ensuring they can effectively utilize Ashby’s products. Daily responsibilities include serving as a subject matter expert on complex integrations, such as enterprise identity and access management, and leading customer engagements that involve discovery sessions and technical workflow configurations. The position requires strong technical skills combined with customer-facing abilities, as the consultant will work closely with clients during implementations and product releases. Collaboration with the Product team is essential to identify technical challenges and inform customer interactions. The role is ideal for individuals with a consultative mindset and experience in technical support or solutions consulting. While specific qualifications or years of experience are not mentioned, a background in technical roles is likely beneficial. The position is fully remote, making it suitable for candidates looking for flexibility in their work environment.