Enterprise Customer Success Manager

Benepass is seeking an Enterprise Customer Success Manager to manage relationships with 15 to 20 high-value enterprise accounts. This role involves driving customer outcomes, ensuring retention and expansion, and aligning with executives across a strategic portfolio. Daily responsibilities include building trusted relationships with both executive sponsors and administrators, focusing on customer satisfaction and success. The position reports directly to the Head of Customer Operations. While the advert does not specify required qualifications or experience, candidates should possess strong relationship management skills and a customer-centric mindset. The role is fully remote, allowing for flexibility in work arrangements. This position is ideal for individuals who thrive in a dynamic environment and are passionate about enhancing employee benefits through innovative solutions.