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Renewals Manager

Bluesight

RemoteAll Account Manager jobs (1384)80,000 – 100,000 USD /yr

Bluesight is seeking a Renewals Manager to join their remote team, focusing on the latter stages of the customer lifecycle. This role involves securing contract renewals, negotiating terms, and reducing revenue churn for a customer base valued between $30 million and $40 million in recurring revenue. The Renewals Manager will be responsible for preventing churn during the renewal process while promoting the growth and success of customer accounts. Collaboration with internal teams, such as Customer Success and Sales, is essential to ensure customer satisfaction and retention. The position requires strong negotiation skills and a proactive approach to account management. While the advert does not specify particular qualifications or years of experience, candidates should possess relevant expertise in customer relationship management within the healthcare technology sector. The role is designed for individuals who thrive in a fast-paced, high-growth environment and are passionate about enhancing customer experiences. This opportunity is ideal for those looking to make a significant impact in a dynamic company dedicated to improving healthcare delivery.
At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions. The customer Renewals Manager focuses on the latter half of the customer lifecycle: securing contract renewals, negotiating terms, and minimizing revenue churn. The Renewals Manager will be measured on ability to eliminate churn before and at the point of renewal while fostering the success, growth, and expansion of each customer account. The territory encompasses a customer base worth $30M to $40M in total recurring revenue – retaining this revenue at the highest rate possible while partnering with those customers and internal teams, like Customer Success and Sales, to ensure their success is absolutely pivotal to Bluesight’s continued growth.
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