Call Center Officer

Byblos Bank Armenia CJSC is seeking a Call Center Officer to join their team in Yerevan. The role involves providing customer support via phone, addressing inquiries, and identifying the needs of both current and prospective clients. The officer will be responsible for clearly explaining the bank's services and promoting various banking products. A solid understanding of the terms associated with each product and knowledge of banking operations is essential for this position. The working schedule is flexible, operating 24/7, which may require shifts. The role is well-suited for individuals who possess strong communication skills and a customer-oriented mindset. While the advert does not specify required qualifications or experience, candidates should be prepared to handle customer account queries and perform additional tasks as assigned. This position is ideal for those looking to work in a dynamic environment within the banking sector.