Enterprise Customer Success Manager (French speaker)

Canonical is seeking an Enterprise Customer Success Manager who is fluent in French to join their remote team in the EMEA region. In this role, the manager will onboard new clients, guiding them through Canonical's product offerings, which include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, and Kubernetes. Daily responsibilities involve coordinating complex projects and collaborating with various stakeholders, such as developers and IT managers, to ensure a seamless customer experience. The position requires strong communication skills in both French and English to effectively engage with customers and internal teams. Candidates should have experience in customer success or a related field, with a focus on building trust and understanding customer objectives. The role is designed for individuals who can manage relationships with a diverse range of clients, from small to large enterprises, and who are adept at suggesting additional services to enhance customer loyalty. This position is ideal for those who thrive in a strategic environment and are passionate about supporting clients in their journey with Canonical's products.