Customer Engineer

Cresta is hiring a remote Customer Engineer to help deliver its AI tools to enterprise contact centers. The role focuses on integrating Cresta’s platform with customer systems, working with solution architects and customer success teams, and supporting projects that improve agent performance and customer experience. It calls for strong software engineering skills, experience with customer experience and call center technology, and familiarity with tools such as AWS, chat platforms, and automation. The position suits someone who can handle several projects at once and wants to work on AI products for large businesses.