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About the role

DataGrail is seeking an IT & Business Systems Manager to oversee their IT and business systems operations for a remote workforce. This role involves managing endpoints, applications, and daily operations, with a focus on automating processes and enhancing self-service capabilities. The manager will provide hands-on technical support, addressing desktop-level issues and ensuring efficient access management across various tools. Collaboration with the Security team is essential to establish controls for ISO compliance, and the role requires a proactive approach to evolving the IT function from reactive support to a modern, automated system. Candidates should possess relevant experience in IT management and a strong understanding of security practices. The position is designed for individuals who thrive in a dynamic environment and are eager to shape the future of IT operations within a growing company. This opportunity is ideal for those looking to make a significant impact in a pivotal phase of business development.

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