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Technical Support Specialist (night shifts)

DECTA

Riga

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About the role

DECTA, an expanding IT company specializing in payment solutions for online businesses, is seeking a Technical Support Specialist for night shifts in Riga, Latvia. The role involves providing technical assistance to both internal and external customers, managing incident processes, and supporting payment card processing and authorization flows. Candidates should have a basic understanding of Linux, experience with Oracle SQL Developer, and familiarity with tools like Atlassian Jira and Confluence. A foundational knowledge of APIs and user-level experience with Windows and macOS is also required, along with familiarity with Zabbix. Proficiency in English, Russian, and Latvian at a B2 level is necessary for effective communication. The position is suitable for individuals who enjoy collaboration in a friendly environment and are eager to develop their skills in the FinTech sector.

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