Operations and Customer Experience Manager

Fithub is seeking an Operations and Customer Experience Manager to enhance its fitness and wellness subscription platform. The role involves daily management of operations and ensuring a high-quality customer experience, focusing on user engagement and satisfaction. Candidates should possess strong organizational and communication skills, as well as experience in operations management. Familiarity with customer service tools and strategies is also beneficial. While the advert does not specify the required years of experience or educational qualifications, a background in a related field is likely advantageous. Proficiency in English is necessary for effective communication within the team and with clients. The job location is in Yerevan, but the advert does not clarify whether the position is office-based, hybrid, or remote. This role is ideal for individuals who are passionate about fitness and wellness and have a desire to promote active lifestyles through innovative solutions.