Manager, Customer Support Engineering

Fivetran is seeking a Manager for their Customer Solutions Engineering team, focusing on supporting dbt Cloud customers. This role involves being the primary point of contact for Enterprise clients, ensuring effective usage of dbt Cloud and enhancing customer retention. The position requires strong leadership skills and a deep understanding of customer support dynamics, particularly in a technical environment. While specific qualifications or years of experience are not detailed, candidates should possess relevant expertise in customer support engineering. The role is fully remote, allowing for flexibility in work arrangements. This position is ideal for individuals who thrive in fast-paced environments and are passionate about helping organizations maximize their data capabilities. As Fivetran integrates with dbt Labs, the successful candidate will play a crucial role in shaping the customer experience during this transition.