Deductions Coordinator / Accounts Receivable Specialist

USA Deductions coordinator / Accounts Receivable Specialist Mexico City The USA Deductions Coordinator, based in Mexico City with a hybrid work arrangement, is responsible for managing the deduction resolution process related to invoice payments. This role involves overseeing a portfolio of customers and their open receivables, determining the validity of deductions, and managing both authorized and unauthorized deductions. Responsibilities: Ensure timely and accurate entry and maintenance of settlements. Obtain and verify documentation supporting deductions. Identify and analyze trends in deductions, such as shortages and pricing issues. Manage and review deduction balances, ensuring proper documentation is received. Research credit balances and collect repayment for unauthorized deductions. Monitor and report on repayment status. Develop solutions to reduce and prevent future deductions. Identify deduction trends by customer and ensure compliance with write-off policies. Support the team manager in reviewing KPIs and providing updates. Drive process change and improvements within the deduction area. Collaborate with internal departments and external customers. Support internal and external audit processes. Perform additional tasks and projects as assigned. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field. Experience in accounts receivable or deductions management. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite, particularly Excel. Ability to work collaboratively and drive process improvements. Detail-oriented with strong organizational skills. Fluency in English and Spanish is preferred. We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles. Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias. No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.