IT Operations Manager

Free-Work UK is seeking an IT Operations Manager to oversee the US IT operations from their New York office. The role involves managing daily activities of IT support teams and services, particularly in New York and Los Angeles. Candidates should possess strong communication skills and a commitment to customer service, as the position requires interaction across various IT functions. The manager will be responsible for implementing innovative technologies while optimizing existing workflows and identifying areas for improvement. Key responsibilities include maintaining IT infrastructure, managing networking and connectivity, overseeing desktop and mobile devices, and handling vendor relationships to reduce costs. A solid understanding of Apple MAC (iOS) and Microsoft technologies, particularly Azure and O365, is essential. Familiarity with user collaboration tools and asset management is also required. This position is suited for individuals with a comprehensive technical background and a proactive approach to IT management. The employment type is not specified, but the role is based in an office setting.