Glovo is seeking an Operations Manager for its Yerevan location, responsible for overseeing the operational performance of the market. The role involves leading the local operations team to ensure an adequate supply of couriers, maintaining strong delivery performance, and enhancing operational efficiency. Daily tasks include managing courier onboarding and retention, improving key operational metrics, and collaborating with various departments to optimize performance. Candidates should possess strong analytical and problem-solving abilities, along with previous team leadership experience. A solid understanding of business dynamics, particularly in balancing growth with customer satisfaction and profitability, is essential. The position requires fluency in both Armenian and English. Ideal applicants will have experience in operations, logistics, or a similar fast-paced environment. The job is suited for individuals who thrive in dynamic settings and are comfortable making decisions quickly. The employment type is not specified, but the role likely involves working in an office environment.
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