Mid/Sr. Product Engineer, Intelligence

Help Scout is seeking a Mid/Sr. Product Engineer to join their Intelligence team, focusing on creating cross-platform experiences that deliver actionable data to customers. The role involves end-to-end ownership of projects, from defining problems to production, with a strong emphasis on frontend development using JavaScript and TypeScript. Candidates should be proficient in full-stack engineering and comfortable with various technologies, including React, Kotlin, Java, PHP, and tools like Elasticsearch and Kafka. Familiarity with AI tools is also essential, as the team leverages advanced technologies for their features. Help Scout operates as a fully remote team, allowing employees to work from anywhere. This position is ideal for individuals who thrive in a collaborative environment, take ownership of their work, and are eager to push the quality of their output. The company values curiosity and craftsmanship, making it a suitable opportunity for those looking to make a significant impact in their careers.