Customer Success Engineer

Hightouch is hiring a remote Customer Success Engineer for its North America-based team. The role supports users across multiple channels and focuses on helping customers get value from the platform, with a mix of technical troubleshooting and customer communication. It calls for strong organization, the ability to handle several tasks at once, and comfort working with API documentation and common SaaS tools such as CRMs, ESPs, and ERPs. The position works closely with teams across the business and looks suited to someone who is technical, collaborative, and motivated by fast-paced work.