Account Manager- DC
RemoteFull-timeDeadline:
PagerDuty is hiring a remote Account Manager to look after a portfolio of existing SaaS customers in the US. The role focuses on building strong customer relationships, encouraging product use, handling renewals, and finding opportunities to expand accounts while working with other teams to support customer outcomes. It suits someone with experience in SaaS, a commercial mindset, and a data-led approach to managing customer health and reducing churn. The ideal candidate is proactive, comfortable with contract discussions, and interested in using AI-related insights to help customers get more value from the platform.
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