Prince Edward - Bilingue Français & Anglais Télétravail, Représentant de service

This full-time customer service role is focused on handling client calls about billing, payments, current and new services, promotions, and service changes. The person in the role also helps with troubleshooting, answers questions, makes product recommendations when needed, and keeps clear records of each interaction, including opening follow-up requests when an issue cannot be solved right away. The advert says the work involves using several computer systems to look up products, services, common issues, and available solutions. It also mentions regular one-to-one coaching with a supervisor to help meet performance targets. Training is provided for the role. The position requires both English and French, as clients will be supported in both languages. The job is remote and based in Prince Edward. It appears suited to someone who can work collaboratively, communicate well, and handle customer issues with care and confidence.