Customer Success Manager, Small Business | ANZ

HubSpot is hiring a Customer Success Manager for its Small Business team in ANZ, with the role available remotely anywhere in Australia. The position focuses on helping higher-touch customers get real value from the platform, improve adoption, and stay with the business over time. It involves working with decision-makers, building success plans, tracking customer health, and using HubSpot’s prioritisation and AI tools to act on the right accounts at the right time. This role will suit someone who is comfortable advising customers on strategy, managing complex relationships, and supporting retention and growth outcomes.