Tier 1/2 Community Moderator (6326)

itD is looking for a Community Operations Moderator to oversee and manage an online community effectively. Daily tasks include monitoring conversations, ensuring content adheres to guidelines, and addressing both routine and complex moderation issues. The role requires sound judgment and the ability to handle sensitive interactions, as well as accurate documentation of moderation actions. Candidates should have substantial experience in community moderation and be proficient in English communication. The position is based on-site in Hyderabad, India, and involves a staggered schedule that starts a few hours after the core team. Additionally, the moderator must be available for holiday coverage as per company policy. This role is ideal for individuals who thrive in dynamic environments and can collaborate with a distributed team to maintain service quality and policy consistency. Candidates must be authorized to work in India, as immigration sponsorship is not available for this position.