Customer Service Representative

Labcorp is looking for a Customer Service Representative to join their team in Portland, OR. In this role, you will serve as a liaison between Labcorp, customers, and patients, handling routine inquiries through phone calls and online communication. Daily tasks include resolving customer requests, providing information about products and services, and ensuring clients are informed of test results promptly. You will need to utilize multiple databases to address complex issues and confirm customer understanding of solutions. The position requires strong communication skills, as you will interact with customers in a professional and courteous manner. The work schedule is Monday to Friday from 6:00 am to 2:30 pm, with the possibility of additional hours and weekend shifts. This role is suitable for individuals who are detail-oriented and enjoy helping others, making it a good fit for those looking to make a meaningful impact in the healthcare sector.