L1 Hosting Tech Support Agent
Remote
LevelUp is hiring a remote L1 Hosting Tech Support Agent to handle customer questions about hosting and WordPress sites. The role involves solving technical issues through live chat and Zendesk tickets, often while managing multiple chats at the same time and keeping service quality and response times strong. It calls for someone with good customer service skills, basic web hosting knowledge, strong attention to detail, and the ability to work in a busy support environment. This full-time, long-term position suits someone who enjoys troubleshooting and working on a fixed mid-shift or night-shift schedule from Monday to Friday.
Sign in to open it on GoogleVictra collected this posting from Google. The advert is theirs and the application happens there; we list the role so it can be found, and link to the original rather than reprinting it.