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Tier 1 Business Support Specialist [2631-407585]

Levelup

RemoteFull-time

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About the role

LevelUp is seeking a Tier 1 Business Support Specialist to enhance its support team in a remote capacity. This role primarily involves assisting the sales team with order processing issues in Salesforce, focusing on troubleshooting daily operational challenges. Candidates should possess strong attention to detail, enabling them to identify errors and misconfigurations effectively. The ideal applicant will have a passion for problem-solving and be able to communicate clearly and confidently, ensuring that the sales team feels adequately supported. While the advert does not specify particular qualifications or years of experience, it emphasizes the importance of a proactive and supportive attitude. This position is well-suited for individuals who thrive in a collaborative environment and enjoy providing technical assistance. LevelUp has a reputation for delivering high-quality outsourcing solutions, making this an excellent opportunity for those looking to contribute to a dedicated team.

The advert

Company Overview LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We boast a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients. Position Overview We're looking for an Order Processing Tech Support Specialist to join our support team. This role is the first point of contact for the sales team when they hit issues in Salesforce, covering day-to-day order troubleshooting. We want someone with a keen eye for detail who can pinpoint the errors and misconfigurations, who genuinely enjoys solving problems, communicates clearly and comfortably, and takes pride in making sure the sales team feels supported. Reference: 2631-407585

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