Customer Service Specialist

Lingraphica is hiring a remote Customer Service Specialist to support prospects and existing customers through a high-quality service experience. The role handles non-product questions, basic troubleshooting, and the routing of customer issues to the right team when needed. It also involves staying up to date on product and website changes, working with colleagues across the business, and following up to make sure concerns are closed out properly. This position would suit someone who enjoys a fast-moving, target-driven environment and is committed to helping people improve communication outcomes.