Senior Support Engineer

Luminai is hiring a Senior Support Engineer in the SF Bay Area to help keep customer automations running smoothly after they go live. The role focuses on production operations, including maintaining and improving workflows used in mission-critical healthcare settings and other enterprise environments. It suits someone with strong technical fundamentals who is comfortable owning steady-state support for deployed systems and helping improve them over time. The company is working on AI-driven automation for healthcare operations and has offices in San Francisco and New York, with a four-day in-office schedule.