Clerk-Reservations

Marriott International is seeking a Clerk-Reservations for their location in Tsaghkadzor, Armenia. The role involves managing reservation requests, changes, and cancellations through various communication channels, including phone, fax, and mail. The clerk will assess guest needs to recommend suitable room types, verify availability, and explain policies regarding guarantees and cancellations. Additionally, the position requires documenting special requests and utilizing sales techniques to enhance revenue. Candidates should have a high school education and be proficient in using reservation systems to input and access data. Strong communication skills are essential, as the role involves interacting with guests and colleagues in a professional manner. The position is full-time and requires the clerk to work on-site, adhering to company policies and maintaining a professional appearance. This role is ideal for individuals who enjoy customer service and have the ability to work collaboratively within a team environment.