Licensed Insurance Agent (Customer Service)

Matic is seeking a Licensed Insurance Agent to join their remote customer service team, focusing on retaining existing clients and increasing insurance policy sales. Daily responsibilities include conducting renewal and new business reviews, processing endorsements, and advising policyholders on claims-related inquiries. The role also involves selling additional insurance products and requires an active Personal Lines License, with a Property and Casualty License preferred. Candidates should possess strong communication skills and the ability to build rapport with clients through various channels, including phone, email, and text. A self-starter mentality and a willingness to engage in sales activities are essential for success in this position. The role is suited for individuals who are organized and can effectively manage tasks and follow-ups while maintaining a focus on quality. This position is fully remote, allowing for flexibility in work arrangements.