Customer Success Manager - Ads Solutions

OpenAI is hiring a full-time Customer Success Manager for its Ads Solutions team in Munich, Germany. In this position, the daily responsibilities involve acting as the main contact for an assigned group of advertising clients. The chosen candidate will lead these partners through initial onboarding, facilitate the rollout of their marketing efforts, and evaluate performance data to deliver practical guidance for enhancement. Daily duties also entail spotting avenues for clients to expand their budgets, resolving client challenges alongside internal sales and operational units, and conveying user feedback to internal developers. Additionally, the employee will design repeatable operational procedures to help scale the broader advertising network. The listing does not mention specific software tools, required technical skills, academic qualifications, prior background thresholds, or language proficiencies. The post operates under a hybrid schedule requiring staff to work on-site in the Munich office three days each week, with relocation support provided for incoming hires. Finally, the advert stops short of providing its ideal candidate profile, omitting details regarding who would naturally excel in this position.