Customer Success Manager

Planet Labs Inc. is hiring a Customer Success Manager to support its global small-customer and partner accounts on the Global Tech Touch team, with a focus on Japan or the Asia-Pacific region. The role is based remotely in the Asia-Pacific region and is focused on keeping customers engaged, helping them get value from Planet’s services, and supporting account growth through a low-touch approach. It calls for someone who is self-motivated, creative, and strong in communication, with working knowledge of remote sensing, GIS, and geospatial imagery products. This position would suit a customer-focused professional who is comfortable working independently and representing Planet to clients.