Senior Customer Activation Manager | Partnerships

This position involves managing the initial onboarding and early-stage growth for clients referred through Ramp’s partner network. As an early team member, you will help establish and refine the Partner Success program while defining the implementation process to encourage customer adoption and expansion. Your daily responsibilities include building long-term relationships with key partner segments such as accounting firms, private equity, and venture capital groups. You will act as a trusted advisor to these partners, gaining a deep understanding of their specific business models and operational challenges. Additionally, you are tasked with creating and delivering onboarding materials that educate partners on the various integration and configuration options available within Ramp’s product suite. You will collaborate directly with partners and their end-users to ensure that the onboarding process is efficient, thorough, and scalable. The role requires a minimum of five years of experience in Partner Success, along with strong fluency in managing partner ecosystem operations. Exceptional project management skills are also essential for this position. The job is available as a remote role, allowing you to work from a location of your choice. This opportunity is well-suited for individuals who thrive in high-agency environments and prefer to own problems end-to-end rather than following rigid, pre-defined paths.