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Customer Success Manager - Core (Sales & Service) Clouds

Salesforce

Also open in 1 other locations

About the role

Salesforce is seeking a Customer Success Manager to support high-value clients who utilize the Signature Success Plan. This role involves acting as a trusted advisor, helping customers maximize their investment in Salesforce by addressing both technical and business challenges. The ideal candidate will have experience in industries such as Financial Services or Health & Life Sciences, with a preference for those familiar with Financial Services Cloud. The position requires strong problem-solving skills and the ability to align customer needs with strategic priorities. While the specific location is not mentioned, candidates from the NY Metro area are preferred for the Financial Services sector. The advert does not specify the employment type or working arrangement, leaving it open-ended. This role is suited for individuals passionate about driving innovation and enhancing customer success through AI and technology. Candidates are encouraged to apply for a maximum of three roles within a year to streamline the application process.

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