IT Support Specialist

Webflow is seeking an IT Support Specialist to join their team in Buenos Aires, Argentina, in a hybrid role that requires 1 to 3 days in the office each week. This position involves providing first-line technical support for employees by resolving help desk tickets using advanced AI-powered tools. The specialist will also be responsible for managing the audio-visual setup in the office and diagnosing hardware and software issues on macOS devices and other office technology. Additionally, the role includes collaborating with the Workplace Experience team to order and provision equipment, as well as supporting IT onboarding for new hires when necessary. Candidates should be energized by a variety of tasks and have a strong desire to enhance the employee experience at Webflow. The position is full-time and permanent, reporting to the Senior Director of Information Technology. While specific qualifications or experience requirements are not mentioned, a background in IT support would be beneficial. Proficiency in English is implied, given the nature of the role and the company's operations.