Sales Assist Representative

This position involves supporting customers as they evaluate and purchase Zapier’s automation products within a high-velocity sales environment. The primary daily tasks include engaging with prospects via live chat through Zendesk and conducting some inbound demonstrations over Zoom. You will guide users through their procurement journey by addressing questions and highlighting deep automation use-cases relevant to their specific roles. The ultimate goal is to reduce friction in the buying and adoption process by either qualifying leads or converting them into customers. The role requires proficiency with AI tools, as the company encourages responsible and transparent use of such technology during the hiring process. Candidates are expected to complete a ten-minute AI fluency assessment to demonstrate their skills against the company’s sales standards. No specific prior experience level or formal qualifications are explicitly mandated in the text, though a genuine passion for sales and a commitment to continuous learning are emphasized. The job is based in India and is conducted remotely, aligning with the company’s guide to remote work. This opportunity is well-suited for individuals seeking to build a rewarding career in sales at a fast-growing, profitable, and impact-driven organization.